Talk to a human

Stuck at checkout, a payment that would not go through, a bot that needs attention, or just a question before you buy — write to us. Real people answer, usually within a few hours.

Discord
Fastest — join and ask in any channel
Telegram
@ibugbear
Email
support@rokstats.online

Get help faster

A couple of details save a round of questions — include them if you can:

  • Your governor ID and kingdom number
  • What you were doing and what happened instead
  • A screenshot, if there is anything to show

Payment would not go through?

Cards get declined for all kinds of reasons — region restrictions, bank rules, limits. Tell us what the checkout said and we will find a way that works for you: a different payment method or an alternative we can arrange manually. An unfinished checkout is never a dead end.

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ROKSTATS Limited · Unit 1603, 16/F, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong · Digital services only. Independent and not affiliated with the game publisher. · Rechtliche Informationen